Terms Of Use

Payment information

You are responsible for paying for any service you receive from FORTR. Fortr.net guarantees the continuity of the service until the end of the provision of the paid service. You are responsible for making your payment as long as you do not warn us to cancel the use of the service you have ordered, or as long as you use the entire service we have provided to you. For detailed information about service cancellations, you can send an e-mail to [email protected].

As a FORTR customer, it is entirely your responsibility to enter your customer information correctly and make your payments on time. FORTR guarantees that it will keep your data for 7 days from the invoice date. If you do not pay your bill for 7 days, your account may be frozen or deleted. If your payments will be delayed, we would like you to contact us so that your account is not frozen or deleted so that we are informed about this issue.

FORTR reserves the right to change the payment amount and service fee at any time.

Backup and Data Loss

It is the customer's sole responsibility to get a backup. Our backup service is just a free security service we provide. FORTR is not responsible for any data/file loss you have experienced. With this agreement, you agree that you have all rights over your files.

Servers

It is the customer's sole responsibility to have a valid email account and secure the root password. FORTR does not perform any backup operations for servers, it is the customer's responsibility to manage and create backup operations. If you want, you can buy additional hard disk for backup system and manage your backups, this is the simplest solution we can offer you. If you need a second hard disk, you can contact us via [email protected] e-mail address. Managing your backups is entirely your responsibility.

Zero tolerance for SPAM!

We do not show any tolerance for spam. Accounts of spammers will be deleted without any warning message. Spammers cannot stay on FORTR servers. This prohibition does not only cover the fax, instant messaging or Usenet/Newsgroup categories. FORTR reserves the right to make changes on any web page, account, database or other components when deemed necessary.

Abuse Incident Handling Process at the FORTR

In the event of a complaint, your service is suspended; You must pay penalty fees and provide solutions to keep your service active. If you provide the solution and pay the penalty fee, your service will be activated again. If you do not pay the penalty fee and do not provide a solution, all your services will be permanently closed and you will not be able to receive service from us again.

Penalty Fees

$20 per complaint received by us and forwarded to you, $30 per listing detected by SpamHaus, Barracuda and Uceprotect.

What are the common types of IP address abuse?

Spam, Malware/Ransomware, Fraud/Phishing, Hacking/Brute-Force attack, DDoS attack, Port scanning, Trademark/Copyright infringement, Unacceptable/illegal materials etc.